Pathways To Funding For Older Adults:
A Handbook for WV's Older Residents

Appendix G. Senior Health Insurance Information Programs (SHIP)

SHIP counselors are based in County Senior Centers (See Appendix F). Or call the Resource Center at 304-243-0996.

PART A FISCAL INTERMEDIARY
Services by hospitals, skilled nursing facilities, community mental health centers, certified outpatient rehabilitation facilities, and renal dialysis facilities.
          United Government Services
          Office 213 S. Jefferson St. Ste 1100
          Roanoke, VA 24011
          Phone: 877-902-8474
          Fax: 540-853-3089

PART B CARRIER
Services provided by physicians, non-physician practitioners, ambulance companies, clinical labs.
          Palmetto GBA
          PO Box 182935
          Columbus, OH 43218-2933
          Phone: 877-567-9232; 614-277-0287
          Web: www.PalmettoGBA.com

DURABLE MEDICAL EQUIPMENT REGIONAL CARRIER (DMERC)
Claims for medical equipment, prosthetics, orthotics.
          AdminiStar Federal, Inc.
          PO Box 240
          Indianapolis, IN 46207-0240
          Phone: 317-841-4493
          Fax: 317-841-4691

SENIOR LEGAL ADVICE & REFERRAL HOTLINE (60+)
          800-239-8819; 304-296-0086
          235 High Street # 519
          Morgantown, WV 26505
          9:00 A.M. - 5:00 P.M.
          24 Hour Voice Mail
          Web: www.seniorlegalaid.org

RAILROAD RETIREES (Part B Services)
          United Health Care
          Fraud & Abuse Unit
          PO Box 10066
          Augusta, GA 30999-0001
          Phone: 800-833-4455

REGIONAL HOME HEALTH INTERMEDIARY
          Cahaba Health Benefits Administration
          Phone: 515-471-7200

QUALITY OF CARE ISSUES
Quality Improvement Organization: hospital discharage disputes, quality of care complaints.
          West Virginia Medical Institute, Inc.
          3001 Chesterfield Place
          Charleston, WV 25304
          Phone: 800-642-8686 or 304-346-9864
          Web: www.wvmi.org

WEST VIRGINIA BUREAU OF SENIOR SERVICES
West Virginia's State Unit on Aging.
          1900 Kanawha Boulevard, East
          Holly Grove, Building 10
          Charleston, WV 25305
          Phone: 304-558-3317 or 877-987-4463
          Web: www.state.wv.us/seniorservices

WEST VIRGINIA INSURANCE COMMISSION
          PO Box 50540
          Charleston, WV 25305-0540
          Phone: 800-642-9004 or 304-558-3386
          Web: www.wvinsurance.gov

NATIONAL TOLL-FREE FRAUD HOTLINE
          800-HHS-TIPS (800-447-8477)

MEDICARE HOTLINE
          800-MEDICARE (800-633-4227)

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